Guildford Harley-Davidson has been awarded another prestigious award for outstanding customer service. The Harley-Davidson UK & Ireland annual Bar & Shield awards covers the American brand’s UK dealerships across North, Central and Southern regions, and Guildford Harley-Davidson triumphed by clinching top spot within the Central region.
This latest accolade for Guildford Harley-Davidson follows on from being voted “Dealer of the Year 2015” by specialist motorcycle media title MotorCycle News (MCN) to the Lind Group, parent company of Guildford Harley-Davidson.
In order to net the coveted Harley-Davidson Bar & Shield award, Harley-Davidson regional dealerships are judged on customer satisfaction and staff knowledge of motorcycle and product sales. The Surrey-based showroom’s success came with a near perfect score.
Toby Sleeman, Dealer Principal, Guildford Harley-Davidson, said of its latest award: “We’re honoured to accept this year’s Harley-Davidson Bar & Shield award. Guildford Harley-Davidson has been open since 2008 and has one of the largest selections of Harley-Davidson new and used motorcycles. To win such a prestigious award is a fantastic accolade for us and the Lind Group as a whole, a testament to the Guildford team’s hard work over the past year.
“Customer satisfaction is Guildford Harley-Davidson’s primary focus and it is great to know our dealer dealership has been recognised by Harley-Davidson on just how seriously we take customer service!”